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Testimonials

Why Our Customers Love Our Products


 

Milne Maingay

Peter Clarke - Milne Maingay


Milne Maingay are a long standing customer of CalTech’s and in that time we have found the company to be very responsive to our requests for changes to our software. Originally we requested a solution to keep track of jobs being allocated to staff and manage the process from start to finish. This request evolved into CalTech’s JobTrack offering. JobTrack now gives Milne Maingay an up to date live snapshot of customer file status. One of our main points in the request was the software had to be easy to use to achieve our staff buy in, the solution CalTech delivered achieved this. We now have history going back many years that is giving us the ability to track upcoming jobs more closely with expected turnaround times and completion dates. CalTech’s JobTrack has helped us eliminate the “pick up and put down” problem with our staff. In the past we have recommended Caltech to our clients and are very willing to recommend their services to any business considering improvements to their office processes.


Peter Clarke
Milne Maingay


Mad Butcher

Darren Parker -  Manager, Contoso Pharmaceuticals


The Mad Butcher Franchise Group approached CalTech to code a database solution to replace a reporting spreadsheet. The spreadsheet worked but was inflexible to the adding of stores. CalTech developed a database to track data unique to our franchise system. CalTech took time to listen, gather the information needed and presented us with an effective solution for our ever-expanding business.


Lyn Cosgrove
Mad Butcher


LifeStyle Architectural Services Ltd

Dayle Beuth -  Director, LifeStyle Architectural Services Ltd


We are a small sized architectural firm based in Auckland and after being in business for 3 years we had made the decision to implement a job tracking system to centralize all our data. Up to this stage we had used a simple note sheet in the front of each file to record conversations, job time and disbursements. After looking at several systems we made a decision to implement Kevin's system (Caltech Job Track) for a few reasons. It was cost efficient for our company and didn’t have a continued monthly admin fee like most other systems. It was also a system that could be tailored to our business which was very important to us. So from taking our manual system Kevin custom built a program that fitted our requirements and has honestly transformed the way we do business. All our data is centrally located for all jobs right from job notes, job time, disbursements and contacts which means anyone can assist a client calling about a particular project and update them as to the current progress. Since the first version in 2005 Kevin has updated our system to a newer version to cope with the massive amount of data we have. This in itself is testimony to the program and the use it gets. Our staff have got on board and find it easy to use for all aspects of their jobs. Should you have any questions or like to see the system in action I am more than happy to show anyone looking at purchasing Job Track.


Dayle Beuth
LifeStyle Architectural Services Ltd


Covekinloch

Darren Parker -  Manager, Contoso Pharmaceuticals


CoveKinloch Architectural Services has been a user of JobTrack for many years now. Kevin Wood of CalTech has been very helpful in respect to ongoing development and personalisation of the programme to suit our needs as our business continues to grow and diversify. Our satisfaction with this product has led us to roll the JobTrack programme into another of our companies, CoveKinloch Consulting Limited – a decision that was helped due to the ability CalTech has to ‘tailor’ their package giving us the versatility required for each unique company. Kevin’s approach has always been professional and co-operative. We would have no hesitation in recommending his services to others who are looking for a user friendly cost effective software packages.


Yvonne Armitage
Covekinloch


Carlielle Kitchens

Darren Parker -  Manager, Contoso Pharmaceuticals


CalTech has been Carlielle Kitchens' technology partner for many years. CalTech has developed a software solution to run our business using our 40 steps to produce a great kitchen. CalTech's JobTrack product has been tailored to meet our needs. We felt we had a world class product and process to produce our kitchens and wanted a software solution to reflect this. CalTech listened to our needs, visited the factory and office to see for themselves how we worked and then set to work producing our personalised JobTrack. CalTech's JobTrack is used from initial customer contact, design, factory production, installation and customer follow up. We also manufacture Acrocore kitchen components, a revolutionary surface virtually eliminating the problems of chipping and irreparable scratching that are sadly common to other door materials. As this product is unique to Carlielle Kitchens we required a tailored software solution to produce the factory cutting sheets. CalTech took the time to get to know this process and provided an integrated solution as part of JobTrack for this requirement. The software has continually been updated and added to, producing an all-in-one integrated product which is simple to use. Training for our staff takes 30 minutes and we are up and running. We feel that CalTech has played a vital part in our success.


Barry McMiken
Carlielle Kitchens


CTM Architectural Ltd

Darren Parker -  Manager, Contoso Pharmaceuticals


We have worked with Kevin Wood from CalTech for many years now. Originally Kevin produced an access solution to our unique time keeping request, this developed into CalTech's JobTrack solution. Over the years as our business has grown CalTech has always been on hand to assist with any technology requests. Recently we felt it was time to upgrade the whole office system. CalTech listened to our needs, sourced, supplied and installed a small business server with desktops to suit our requirements. I am impressed how quickly CalTech responds to our requests and consistently produces timely, cost effective and thorough solutions. CalTech has played an integral part in the success that CTM has experienced over the years


Craig Mullholland
CTM Architectural Ltd


Neptune Cabinets

Darren Parker -  Manager, Contoso Pharmaceuticals


Neptune Cabinets is an advanced system that provides for all hardware (hinges, drawer systems, shelving and accessories) to be bolted into a special powder-coated aluminium track. The super-strong Neptune cabinets with aluminium carcass frame ensure solid backs and no weak spots in load areas. The cabinets are built for strength, durability and ease of shelving adjustment. As you can imagine with such a specialised product we required a specialised software solution. CalTech was engaged and got to know our process inside out to code our software. CalTech has combined an in-depth knowledge of our business with an equally strong level of technology knowledge and experience to provide solutions that give us an advantage in this competitive environment. CalTech software saves time and is so easy to use that when we install into franchisee factories things go very smoothly. We have joked in the past that Kevin from CalTech could walk into the factory and help out as he got to know our product so well. The word partnership is not lip service from CalTech, the company gets to know their customers' needs and listen to their concerns. We enjoy working with CalTech and would recommend to all.


Barry McMiken
Neptune Cabinets